Hourly Charges

Bracknell Plumbing & Heating is the only local plumbing and heating company that has 100% transparent charges. We believe our charges to be fair and reflect our professional service we provide. Our charges will be mentioned during the first form of contact and will not change.

Plumbing and Heating Hourly Charges

The charges above is labour only

All our plumbers and engineers carry standard parts aboard their vans and we always do our best to repair in the first visit. If a specific part is required that needs to be ordered then we will take all the necessary details and quote you while on site or send you an estimate via email / post to return and repair. You will still be charged for the first visit to investigate and diagnose at the full hour rate above even if we have diagnosed within 15min of arrival.

Please note we will not return and repair until the invoice for the investigation and diagnoses is paid.

All call outs for emergencies outside the hours above will be charged at 205.00 + vat per hour

The charges above are for: Bracknell, Ascot, Sunnigdale, Sunninghale, Bagshot, Camberley, Sandhurst, Crowthorne, Wokingham, Woodley, Finchampstead, Winnersh, Lower Early Maidenhead and Windsor.

All other areas out side will be charged an additional 15.00 + vat per hour

 

Set Charges

Know Set charges for various services

Boiler Service

Boiler service can take between 20mins to one hour depending on make, model, age and how long since the last service. During a service visit what do our engineers do?

  • A visual inspection of the main components inside the boiler (these are also cleaned where necessary)
  • Check all the seals on the boiler are sound, also checking for any leaks or corrosion
  • A gas pressure check to make sure it is working to the manufactures requirements
  • An emissions check on the flue to make sure its burning safely
  • Check the ventilation is up to standard where applicable
  • Check all the safety devices are working correctly as per the manufacturers requirements
  • We will clean the magnetic filter (if one is connected to the system)
  • Energy saving advice

Gas Safe Certificate

Gas safety certificate can take between 30mins to one and a half hours depending on how many gas appliances are in the property

During a Gas Safety visit what do our engineers do?

  • Your gas appliances will be checked for gas tightness.
  • If test points are available, standing and working pressure will be tested.
  • Your Gas Safe engineer will check burner pressure and gas rate a gainst the manufacturers data plate.
  • Checks will be carried out for the provision of all necessary ventilation.
  • Flue flow will be tested to make sure products of combustion are remov ed.
  • All flame failure devices will be checked for satisfactory operation.
  • Where appropriate checks will be made for physical stability, presence and effectiveness of stability brackets.
  • Investigations for any evidence of unsafe operation will be made and reported.

Without completing all of the above checks an appliance cannot be issued a gas safety certificate (CP12). The charges above are for: Bracknell, Ascot, Sunnigdale, Sunninghale, Bagshot, Camberley, Sandhurst, Crowthorne, Wokingham, Woodley, Finchampstead, Winnersh, Lower Early Maidenhead and Windsor.

All other areas out side will be charged an additional 15.00 + vat per hour

Complaints:

Where we cannot resolve any complaints using our own complaints procedure, as a Which? Trusted trader we use Ombudsmen Services Ltd for dispute resolution. In the unlikely event of a complaint arising and you wish to refer the complaint to them please contact Which? Trusted traders in the first instance on 0117 981 2929.